QUALITY & WARRANTY
- 100% Sterling Silver
- Gems & Stones From Italy
- Craftsmanship Of 30 Years
- Jewellery Certificate issued by International Gemological Institute
PAYMENT & ORDER
Currently, for safety and convenience, we prefer to accept credit card & Paypal as our main payment method.
GB Pounds, U.S Dollars, Australia Dollars,Canadian Dollars and Euro are allowed. Revise & Order Cancel: Within 8 hours upon placing order
To revise or cancel your order, please contacts us within 8 hours after placing order.
Notes: We are not always able to revise or cancel an order already dispatched. Orders has been dispatched will be treated in accordance with our Return policy
Orders will be shipped within 48 hours upon receiving. A tracking number will be e-mailed to you only after 3-4 days from departure. Or check from order status page. For most part of worldwide, the orders are supposed to reach your door. Please track the status of the parcel via the tracking number provided in email. Then, contact local post office for parcel if not received within expected shipping time. Finally, contact us for further information.
Notes: Shipping estimates are from day of shipping not from day of ordering Customers are responsible for lost due to wrong shipping information.
CLEANING & MAINTENANCE
For cleaning, simply use lukewarm soapy water - that is the best. Use a soft toothbrush to scrub the jewelry and then rinse it in clean water. To remove caked-on dirt, let it soak for 10 minutes in lukewarm soapy water, gently brush it clean and then rinse it in clean water.For a shinier surface, polish your jewelry with a cloth with cleaning solution.
Notes: DO NOT EXPOSE JEWELRY TO CHEMICALS! Silver pieces are given detail by oxidation. Exposure to harsh chemicals can alter the appearance of your SOUFEEL product. These chemicals include, but are not com to, Liquid Silver Polish, Pools, Hot Tubs, and Spas. Oxidized silver and pearls are easily damaged.
Emallify.com reserves the right to modify this Web Site, and the rules and regulations governing its use, at any time. Modifications will be posted on the Web Site, and users are deemed to be apprised of and bound by any changes to the Web Site. Emallify.com may make changes in the products and/or services described in this Web Site at any time.
If the silver products are damaged or corroded caused by collisions or friction with hard objects, wearing the silver jewelry when bathing or hot springs etc, we are not responsible for any losses. And the behaviors mentioned above will not be protected by our 90 days return policy.
If parcels get lost due to the wrong shipping address provided by customers, we will not burden any losses. Under this condition, a refund will not be available.
THANKS A LOT FOR YOUR SUPPORT AND ATTENTION.
Arbitration Where the parties fail to settle dispute within 30 days after such dispute occurs, they agree to submit such a dispute to Hong Kong International Arbitration Center (the “HKIAC”) for arbitration which shall be conducted in accordance with the HKIAC arbitration rules in effect at the time of applying for arbitration. The arbitral awards are final and binding upon both parties.
You may not use the Services and may not accept the Terms if (a) you are not of legal age to form a binding contract with soufeel.com, or (b) you are not permitted to receive any Services under the laws of P.R.China or other countries / regions including the country / region in which you are resident or from which you use the Services.
Under this agreement, the payment processing services for goods and/or services purchased on this website are provided by www.soufeel.com, having its registered office at RM D 10/F, Tower A Billion, CTR 1 Wang Kwong Rd, Kowloon Bay KL.
Name: EMALLIFY JEWELRY LIMITED